THE E-TICKET, MUCH MORE THAN YOU IMAGINE

SAVE TIME

Get your ticket barcode immediately after booking and board without having to compost your ticket.

TRAVEL WITH EASE OF MIND

Forgotten or lost your ticket? No worries: we can always find your e-ticket on our system or on your loyalty card! And you don’t need your bank card to collect your ticket.

MAKE LIFE EASIER

Exchange or cancel your ticket in seconds in your app or on our website! Benefit from immediate reimbursements: there’s no need to go to a ticket office. We answer all complaints within five days; guaranteed!

TIP

And don’t forget: you’re protecting the environment by using an e-ticket!

E-TICKET: HOW DOES IT WORK?

1 - BOOK

Book your e-ticket on voyages-sncf.com or by using the app

2 - FIND

Locate your e-ticket in the ‘My tickets’ section of your app: Immediately after booking if you used your Customer Account or booked on your mobile.

3 - SHOW

Show the e-ticket on your smartphone to the train manager (or a printed copy if you don’t have a smartphone)!

TIP

Save your loyalty card in the ‘My Account’ section of your app if you tend to forget things.

Still not convinced?

Rest assured, your personal details will never be passed on to anyone else.

No printer? Flat battery?

Contact the train manager and ask them to find your booking.

No connection on the train?

Take a screen-shot of your barcode before travelling or add your e-ticket to Wallet or Passbook (iPhone) to retrieve it offline.